Lulli sur la toile is concerned about respecting your privacy. The confidentiality policy describes the process for collecting and processing your data.
Company presentation
The data controller is the company Lulli sur la toile, which operates the website lullisurlatoile.com, registered with the Marseille Trade and Companies Register under SIRET number 519233282, whose registered office is located at 141 avenue de Saint Menet, Marseille 11. S.A.R.L with a capital of 5,000 euros; its VAT number is FR 41 519 233 282.
The collection of data and its uses
The account
We collect and use personal data when you register on our site or in a shop. This data is collected in order to create a customer account, only if this is necessary for the sales process, and also to offer you a more personalised and enjoyable shopping experience.
When you register on the site, we collect your name, first name, birthday (so that we can send you personalised offers for your birthday) and e-mail address.
If you wish to create an account, simply register on the www.lullisurlatoile.com website by clicking on « Connexion » on the home page. All you then have to do is fill in the various personal details and click on the Validate button. When you register, we will give you a username and password. If you try to register and get an error message saying that your login details have already been used, this means that your email address has already been used to create a Lulli account on the web. If you can't remember the password associated with this email address, click on the "Forgot your password?" link and it will be sent to your inbox immediately.
Newsletter
If you would like to be the first to know about Lulli's online sales events and the latest news, all you have to do is sign up via the pop-up window on the site or via the "NEWSLETTER" insert at the bottom of the page. You can choose to receive all our newsletters on trends and fashion tips, or just our private sales and promotions.
When you subscribe to our newsletter, you agree that we may use the personal data you provide to send you, by e-mail and/or SMS, information about content or products available on our site. This data is used to provide you with personalised offers.
Cookies
Our site uses "cookies" to make using and browsing our platform as pleasant as possible for you. The purpose of cookies is to identify you and allow you access to our site for the duration of your visit. Cookies also mean that your preferences are remembered. Thanks to them, we can adjust the content of our website to your needs and desires and improve our offering.
You can deactivate these cookies at any time in your browser's system settings. There are options for blocking and deleting these cookies. You will be able to consult our offers, even without cookies. However, if you do not accept cookies, this may restrict the functionality of our site.
We also use performance cookies through Google Analytics, a web analytics service provided by Google Inc. This process enables us to better understand how you use our site. The information stored by these cookies does not contain any personal data that could reveal your identity.
We also use retargeting and remarketing functions from third-party providers on our website. These cookies collect information about your browsing habits in order to offer you advertising on partner websites that is better adapted to your circumstances and areas of interest. They are also used to limit the number of times you see an advertisement and to measure the effectiveness of an advertising campaign. The data from these cookies is never combined with your personal data and is used solely for the purposes of interest-based advertising.
You may object to the use of retargeting or remarketing by the various third-party service providers: Google and Criteo.
Who has access to personal data?
Your personal data will be protected by measures appropriate to the sensitivity of the data. We will apply physical safeguards, such as restricted access to facilities, and electronic safeguards, such as the use of passwords to access personal data stored on computers.
Your personal data is processed by the internal departments responsible for customer data, customer relations and newsletters. This applies to marketing, communication, after-sales service and shop assistants.
We also use trusted service providers to carry out tasks such as delivering parcels or managing credit card payments, and we ensure that these service providers comply with this Policy and any applicable privacy laws.
We accept no responsibilitý for any personal data you share or post on our social networks. This data is not covered by this Policy, as these areas are public and the data can be viewed or consulted by anyone.
What are your rights as a customer?
You have a right of access, rectification and opposition. You can consult, modify and delete the data you have saved in your customer account at any time. You may not delete any data that is still required to perform the services you have requested, in particular the fulfilment and performance of contracts such as the delivery of an order.
If you no longer wish to receive the Lulli newsletter, you can unsubscribe by clicking on the link at the bottom of each newsletter. If you no longer wish to receive text messages, simply reply STOP to the text message you have received. In most cases, when a registration does not seem to be taken into account, it is because you have several email addresses and one of your addresses is a redirection to the address with which you are trying to register.
We retain the data you have provided to us for as long as you have an account on our Site, and if necessary, until all your questions and queries about our services have been resolved after your account has been closed, or if we need to retain your information to comply with any legal requirements.
Questions and additional information
If you have any problems or questions concerning your personal data (to unsubscribe or delete your data), please do not hesitate to contact us: Lulli sur la toile, Parc de la Reynarde, 141 avenue de Saint Menet 13011 Marseille
Telephone : 04.91.44.61.67
Or by email: marketing@lullisurlatoile.com or in the « contact » section of the website.